Terms and Conditions

General Terms and Conditions of Hotel-Betriebs GmbH Königstein

  1. Scope of Application
  1. These General Terms and Conditions apply to contracts for the temporary rental of hotel rooms for accommodation purposes and to all other services and deliveries provided by the hotel to the customer.
  2. Subletting or further rental of the rooms provided as well as their use for purposes other than accommodation require the prior written consent of the hotel.
  3. The customer’s general terms and conditions shall only apply if expressly agreed in writing.
  1. Conclusion of Contract, Contractual Partners, Liability
  1. The contract is concluded upon acceptance of the customer's request by the hotel. The hotel is free to confirm the room booking in writing.
  2. Contractual partners are the hotel and the customer. If a third party places the order for the customer, they shall be jointly and severally liable to the hotel together with the customer, provided the hotel has received a corresponding declaration from the third party.
  3. The hotel is liable for its obligations under the contract. Liability is limited to performance deficiencies that are attributable to intent or gross negligence outside the scope of typical contractual obligations.
  1. Services, Prices, Payment, Set-Off
  1. The hotel is obligated to make the rooms booked by the customer available and to provide the agreed services.
  2. The customer is obligated to pay the applicable or agreed prices for the room provision and other services used. This also applies to services and expenses incurred by the hotel for third parties at the customer's request.
  3. The agreed prices include the applicable statutory VAT. Any increase in VAT after contract conclusion shall be borne by the customer. If more than six months elapse between contract conclusion and service provision, the hotel is entitled to increase the prices by up to 10%.
  4. Invoices issued by the hotel are payable within 14 days from the invoice date without deduction unless otherwise stated.
  5. In case of payment default, the hotel is entitled to refuse further services under the same legal relationship. A reminder with a grace period is required.
  6. The acceptance of credit cards and other payment methods is at the discretion of the hotel in each individual case. General acceptance does not imply a binding obligation.
  7. The hotel is entitled to request a reasonable advance payment or security deposit at any time. The amount and due date shall be agreed in the contract.
  1. Withdrawal by the Hotel
  1. If the customer has been granted a free cancellation right within a specified period, the hotel is also entitled to withdraw from the contract during this period if there are inquiries from other guests and the customer does not waive their cancellation right upon request.
  2. If a prepayment is not made even after a reasonable grace period set by the hotel with rejection warning, the hotel is entitled to withdraw from the contract.
  3. Furthermore, the hotel is entitled to withdraw from the contract for objectively justified reasons, such as force majeure, false information from the customer, justified concerns about disruptions to the hotel’s operation, or violations of section 1 paragraph 2.
  4. In case of justified withdrawal by the hotel, the customer has no claim for damages.
  1. Withdrawal by the Customer (Cancellation)
  1. A free cancellation by the customer requires the written consent of the hotel. Otherwise, the customer remains obliged to pay the agreed price.
  2. A contractual cancellation right may be exercised up to the agreed date.
  3. In the absence of a cancellation agreement, the customer may cancel free of charge up to 7 days before arrival. Thereafter, the hotel is entitled to charge the agreed price.
  1. Room Provision, Handover and Return
  1. The customer has no entitlement to the provision of specific rooms.
  2. Booked rooms are available from 3:00 p.m. on the agreed arrival date. Rooms must be vacated by 11:00 a.m. on the day of departure.
  1. Hotel Liability
  1. The hotel is liable in accordance with legal provisions for damages to life, body, or health as well as for intent or gross negligence.
  2. The hotel is liable for items brought into the hotel in accordance with statutory regulations. Valuables can be stored in the in-room safe up to €5,000 or in the hotel safe up to €10,000.
  3. No custody agreement is concluded for vehicles parked on the hotel premises. The hotel is not liable for loss or damage.
  4. Wake-up calls, messages, mail, and deliveries are handled with the utmost care. Liability is excluded.
  1. Final Provisions
  1. Amendments or additions to the contract must be made in writing. Unilateral changes by the customer are invalid.
  2. Place of performance and payment is the hotel’s registered office.
  3. The exclusive place of jurisdiction is Königstein im Taunus.
  4. German law applies.
  5. If any provision of these General Terms and Conditions is or becomes invalid, the validity of the remaining provisions shall remain unaffected. The statutory provisions shall apply.

Information pursuant to § 5 TMG / Legal Notice

Hotel-Betriebs GmbH Königstein
Wiesbadener Straße 30, 61462 Königstein im Taunus
Commercial Register: HRB 2395, Local Court Königstein
VAT ID: DE114166187
Managing Directors: Annegret Rudolph, Felix Rudolph

Contact Data

E-Mail: info@hotel-koenigshof.eu
Phone: 06174 29070

Folgen Sie uns auf Instagram für Neuigkeiten, Angebote und einen Blick hinter die Kulissen! @koenigshofbedandbreakfast